ISO 20771 Certification part 1

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Your roadmap to Legal Translation Excellence

Achieving ISO 20771 Certification for Translation Agencies

Who is this book for:

  • Translation companies and agencies
  • Legal translation services providers
  • ISPs bidding on ISO-compliant projects
  • Agencies looking to certify their processes
  • Businesses expanding into legal translation

Learning outcomes:

  • Recognize benefits and business advantages of ISO 20771 certification
  • Learn how to prepare staff, processes, and technology to meet ISO standards
  • Master developing an ISO-compliant quality management system
  • Gain expertise in undergoing ISO certification for a translation company
  • Acquire techniques to promote ISO-certified legal translation services

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Description

Comprehensive ISO 20771 Implementation

Introduction : Dive into the core essence of ISO 20771 and set the stage for the expert modules ahead.

Module 1: The Benefits of ISO 20771 Certification for Translation Agencies

1.1 Meeting client demands for ISO compliance:
1.2 Inspiring Trust and Confidence in Your Services:
1.3 Verifying Your Team’s Qualifications and Capabilities:
1.4 Winning New Business in Legal Translation:
1.5 Distinguishing Your Agency from Competitors:
1.6 Conclusion:
1.7 Questions

 

Module 2: Preparing Your Team and Processes for ISO Compliant Translation:

1.1 Meeting client demands for ISO compliance:
1.2 Inspiring Trust and Confidence in Your Services:
1.3 Verifying Your Team’s Qualifications and Capabilities:
1.4 Winning New Business in Legal Translation:
1.5 Distinguishing Your Agency from Competitors:
1.6 Conclusion:
1.7 Questions

 

Module 3: Developing a Quality Management System for Your Agency:

3.1 Documenting your workflows and procedures:
3.2 Tracking roles, responsibilities and accountabilities:
3.3 Monitoring quality at every stage:
3.4 Managing terminology, assets and reference material:
3.5 Evaluating risk and controlling service delivery:
3.6 Conclusion:
3.7 Questions:

Module 4: Going Through the ISO Certification Steps as a Freelancer

4.1 Finding and Selecting a Certification Body:
4.2 Preparing Documentation for Assessment:
4.3 Understanding the Certification Process:
4.4 Handling the Assessment Efficiently as a Solo Translator:
4.5 Achieving Certified Status:
4.6 Conclusion:
4.7 Questions:

Module 5: Marketing Yourself as an ISO Certified Legal Translator:

5.1 Promoting your new certification status:
5.2 Communicating Your Specialization to Clients:
5.3 Setting Appropriate Rates for ISO Compliant Translation:
5.4 Getting Visibility on Legal Translator Directories:
5.5 Maintaining and Leveraging Your Certified Status:
5.6 Conclusion:
5.7 Questions:

Module 6: Questions & Answers:

Module 1 – The Benefits of ISO 20771 Certification for Translation Agencies:
Module 2 – Preparing Your Team and Processes for ISO Compliant Translation:
Module 3 – Developing a Quality Management System for Your Agency:
Module 4 – Going Through the ISO Certification Steps as a Freelancer:
Module 5 – Marketing Yourself as an ISO Certified Legal Translator:

Module 7: Glossary:

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