e-Books Archives - IQC-Vienna

REAL ESTATE AND PROPERTY MANAGER-Part 2
Brand New: e-Book
CERTIFIED REAL ESTATE AND PROPERTY MANAGER

Master Property Management for Profit
Who is this book for:

Individuals considering property investment:

Individuals in the process of evaluating and contemplating the possibility of investing in real estate. These individuals may be exploring different aspects of property investment, such as understanding market trends, assessing potential returns, and determining how real estate aligns with their financial goals. This group is at the initial stages of considering property as a viable investment option.

Anyone seeking additional income streams:

This refers to individuals who are actively looking for ways to supplement their existing income. They may be exploring various opportunities, and in this context, they could be interested in learning about real estate investment as a means to generate additional income. This group is characterized by a desire to diversify their income sources, and they may be open to exploring different strategies, including real estate, to achieve this objective.

Property owners looking to rent out their properties:

This refers to individuals who own residential or commercial properties and are actively seeking to lease or rent them to tenants. These property owners may include individuals who have purchased real estate as an investment, inherited properties, or those who are temporarily relocating and wish to lease their property during their absence.
Learning outcomes:

Understand the criteria for choosing the right property

Know how to prepare your property for rent

Comprehend legal and insurance requirements

Differentiate between short-term and long-term rentals

Evaluate the pros and cons of using letting agents

Master ongoing property management

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REAL ESTATE AGENT ASSISTANT-Part 1
Brand New: e-Book
REAL ESTATE AGENT ASSISTANT

The optimal preparation for the Real Estate Agent Assistant Certification
Who is this book for:

Individuals exploring a career:

Those who want to understand the scope and content of the certification program

Individuals aiming to meet industry standards:

Those interested in understanding and adhering to the established certification standards.

Prospective real estate agent assistants:

Those willing to dedicate time for comprehensive learning and skill development.

Individuals preparing to take the certification exam:

Aspiring real estate agent assistants seeking information on the exam structure.

Exam candidates:

Individuals preparing for the written portion of the certification exam.

Certified real estate agent assistants:

Individuals holding the certification seeking information on maintaining their certification

Certified professionals approaching the surveillance evaluation:

Those preparing for the periodic evaluation to maintain certification. Learning outcomes:

Understanding the structure and content of the real estate agent assistant certification program.

Familiarizing yourself with the industry standards and regulations governing real estate agent assistants

Recognizing the commitment required for the educational aspect of the certification, which spans 60 hours.

Learning about the specifics of the certification exam, including its duration, format, and passing criteria.

Understanding the necessary steps and documentation required before being eligible to take the certification exam

Knowing the organization responsible for issuing the certification and the standards it adheres to.

Grasping the ongoing requirements for maintaining the certification, including surveillance evaluations, re-certification evaluations, and final interviews

Gaining in-depth knowledge about various technical aspects of the real estate industry, including property markets, financing, tax laws, facility management, civil engineering, land use policy, and professional regulations

Understanding legal aspects related to real estate, such as right of residence, regulations governing estate agents, property developer contract rights, land register rights, traffic rights, and consumer protection

Developing interpersonal skills crucial for effective communication, conflict management, and presentation in the context of real estate

Acquiring practical skills related to mediating real estate transactions, specifying contracts, preparing documents, and supporting parties involved in real estate

Learning strategies for effective study, reviewing sample exam questions, engaging in mock exams, and receiving guidance for the actual exam day.

Applying theoretical knowledge through case studies, practical scenarios, observing real estate agent assistants in action, staying informed about industry insights and trends, and gaining inspiration from success stories.

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ISO 9001 Part 2
Brand New: e-Book Guide to ISO 9001 & ISO 19011 Compliance
Mastering Internal Auditing
Who is this book for:

Students and Newcomers: Those new to the field of internal auditing looking to understand the fundamentals and principles.

Aspiring Internal Auditors: Individuals considering a career in internal auditing and seeking an introductory overview.

Business Managers and Executives: Professionals are interested in grasping the role and benefits of internal auditing within their organizations.

Quality Managers and Professionals: Those responsible for implementing and maintaining ISO 9001 quality management systems.

Internal Auditors: Professionals are looking to align their auditing practices with ISO 9001 standards.

ISO Consultants: Individuals providing consultancy services to organizations aiming for ISO 9001 certification.

Internal Audit Teams: Auditors and team members involved in planning and conducting internal audits.

Quality Assurance Managers: Those responsible for ensuring compliance and audit readiness.

Quality Coordinators: Individuals are responsible for coordinating internal audit activities within their organizations.

Audit Managers: Individuals overseeing audit teams and processes.

Compliance Officers: Those responsible for ensuring regulatory compliance through audits.

Current Internal Auditors: Professionals are seeking to enhance their auditing skills and knowledge.

Audit Training Providers: Organizations offering training and certification for internal auditors.

Learning outcomes:

Understanding the role of internal auditors within organizations.

The importance of ISO 9001 and ISO 19011 standards in internal auditing.

The specific requirements of ISO 9001 for internal auditing.

How to align internal auditing processes with quality objectives.

Applying risk-based thinking in internal auditing

Planning and scheduling internal audits effectively.

Defining audit objectives and criteria to ensure focused audits.

Understanding the pros and cons of onsite vs. Remote auditing.

Developing effective communication skills with auditees.

Identifying nonconformities and opportunities for improvement.

Classifying audit findings to prioritize corrective actions.

Understanding ISO 9001 requirements for corrective actions.

Developing corrective action plans to address audit findings

Essential skills required for internal auditors, including technical and soft skills.

Information on training and certification options for internal auditors.

Understanding the structure of ISO 19011:2018.

Exploring the principles that underpin auditing practices.

Harmonizing the requirements of ISO 9001 and ISO 19011.

Leveraging ISO 19011 to enhance internal auditing practices.

Reviewing and evaluating the internal audit process for ongoing improvement.

Benchmarking internal audit practices against industry standards.

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ISO 9001 Part 1
Brand New: e-Book
Unlock the Secrets of Quality Management Excellence

TRAINING COMPONENTS QUALITY MANAGER
Who is this book for:

Quality Management Professionals

Business Owners and Leaders

Students and Academics

Consultants

Training and Development Professionals

Individuals Interested in Quality Management

Learning outcomes:

Foundations of Quality Management Systems (QMS)

Implementation of ISO Standards

Quality Management (QM) Methods

Organizational Culture and Integrated Management Systems

Internal Audits in QMS

Importance of Customer Satisfaction

Practical Applications of QMS Implementation

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ISO 45001 Part 2
Brand New: e-Book
Ensuring Workplace Safety: A Guide to ISO 45001 and Effective Occupational Health and Safety Management

ELEVATING WORKPLACE SAFETY WITH ISO 45001
Who is this book for:

Experienced Safety Managers and OHS Professionals looking for advanced strategies.

Senior Executives and Decision Makers focusing on strategic integration of OHS

OHS Consultants seeking in-depth knowledge and case studies for client solutions

Policy Makers and Regulators interested in advanced OHS management trends

Large Organizations and Multinationals optimizing global OHS practices.

Part 2 caters to those with a good grasp of ISO 45001 basics, aiming to deepen their understanding and apply advanced techniques and strategies in various complex and global contexts.
Learning outcomes:

Master advanced techniques in risk management and cultural change for workplace safety.

Understand how to integrate ISO 45001 with business strategy and legal compliance.

Learn to develop and measure effective performance metrics and KPIs for OHS

Acquire advanced knowledge in managing health and well-being programs in the workplace

Analyze global case studies to understand best practices and innovative approaches in OHS management.

Part 2 focuses on providing in-depth understanding and strategic approaches for experienced professionals to elevate and innovate in the field of occupational health and safety management.

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ISO 45001 Part 1
Brand New: e-Book
Navigating Occupational Safety: A Comprehensive Guide to ISO 45001 Standard

Understanding the ISO 45001 Standard for Occupational Health and Safety
Who is this book for:

Safety Managers and OHS Professionals who are 1. new to ISO 45001

Small to Medium Business Owners seeking to implement an OHS management system

HR Professionals needing a foundational understanding of OHS practices

Students and Academics in Occupational Health and Safety fields.

Quality Assurance Managers integrating OHS into existing management systems

This part is ideal for individuals and organizations beginning their journey with ISO 45001, needing a solid foundation in the standard's principles and practices

Learning outcomes:

Understand the key principles and requirements of ISO 45001 for occupational health and safety.

Learn to effectively implement and manage an OHS management system in compliance with ISO 45001

Gain insights into risk assessment and mitigation strategies specific to 3. workplace safety.

Acquire knowledge on how to engage leadership and workers in fostering a safety-first culture.

Develop skills to monitor, evaluate, and continually improve OHS management processes.

This part aims to provide foundational knowledge and practical skills for setting up and maintaining an effective OHS management system as per ISO 45001 standards.

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ISO 27001 Part 2
Brand New: e-Book
Attention Business Leaders! Unlock the Power of Resilience with Our

ISO 27001 Your Path to Unstoppable Resilience!
Who is this book for:

Information Security Professionals

IT and Compliance Leaders

Consultants and Auditors

Organization Leaders

Industry Regulators

Learning outcomes:

Establish an ISMS to identify and mitigate risks

Create policies, procedures, and documentation

Conduct internal audits and prepare for certification

Pass your ISO 27001 certification with flying colors

Continually monitor, maintain, and improve your ISMS

Implement controls to protect your information assets

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Bolster your defenses. Safeguard your data. Protect your business.
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ISO 27001 Part 1
Brand New: e-Book
Attention Business Leaders! Unlock the Power of Resilience with Our

ISO 27001 Your Path to Unstoppable Resilience!
Who is this book for:

Information Security Professionals

IT and Compliance Leaders

Consultants and Auditors

Organization Leaders

Industry Regulators

Learning outcomes:

Establish an ISMS to identify and mitigate risks

Create policies, procedures, and documentation

Conduct internal audits and prepare for certification

Pass your ISO 27001 certification with flying colors

Continually monitor, maintain, and improve your ISMS

Implement controls to protect your information assets

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ISO 22301 Part 2
Brand New: e-Book
Attention Business Leaders! Unlock the Power of Resilience with Our

Master ISO 22301: Your Path to Unstoppable Resilience!
Who is this book for:

Business Professionals

Compliance Officers

Project Managers

Consultants and Auditors

Quality Management Professionals

Professionals Information Security Professionals

Small and Medium-sized Enterprises (SMEs)

Professionals Seeking Professional Development

Business Continuity Managers

Risk Management Professionals

Internal Auditors

Advisers and Consultants

Business Owners and Executives

Learning outcomes:

Master the essential concepts of Business Continuity Management through our engaging Video Course Master Class.

Utilize our Toolkit, equipped with detailed Templates, Checklists, and Process Documents, to streamline your BCMS implementation.

Validate your knowledge and skills with our Online Exam and earn the prestigious Certificate "Business Continuity Manager."

Empower yourself to lead and manage Business Continuity efforts effectively, ensuring organizational resilience and preparedness.

Become proficient in conducting Internal Audits with our comprehensive Internal Audit Guide, ensuring the effectiveness of your BCMS.

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Enhance Your Business Continuity Management!
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ISO 22301 Part 1
Brand New: e-Book
Attention Business Leaders! Unlock the Power of Resilience with Our

ISO 27001 Your Path to Unstoppable Resilience!
Who is this book for:

Business Professionals

Compliance Officers

Project Managers

Consultants and Auditors

Quality Management Professionals

Professionals Information Security Professionals

Small and Medium-sized Enterprises (SMEs)

Professionals Seeking Professional Development

Business Continuity Managers

Risk Management Professionals

Internal Auditors

Advisers and Consultants

Business Owners and Executives

Learning outcomes:

Master the essential concepts of Business Continuity Management through our engaging Video Course Master Class.

Utilize our Toolkit, equipped with detailed Templates, Checklists, and Process Documents, to streamline your BCMS implementation.

Validate your knowledge and skills with our Online Exam and earn the prestigious Certificate "Business Continuity Manager."

Empower yourself to lead and manage Business Continuity efforts effectively, ensuring organizational resilience and preparedness.

Become proficient in conducting Internal Audits with our comprehensive Internal Audit Guide, ensuring the effectiveness of your BCMS.

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Enhance Your Business Continuity Management!
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ISO 21998 Part 2
Brand New: e-Book
IMPLEMENTING ISO 21998 WITHIN INTERPRETING AGENCIES

Quality and Excellence: An Agency's Guide to Healthcare Standards
Who is this book for:

Agency Owners and Managers: Leaders seeking to understand and implement ISO 21998 to elevate service delivery and agency reputation.

Quality Assurance Personnel: Those responsible for maintaining the agency’s compliance with international standards and ensuring continuous improvement.

Healthcare Interpreters Employed by Agencies: Interpreters looking to align their personal standards of practice with their agency’s commitment to ISO 21998.

Agency Training Coordinators: Professionals who design and deliver training programs for healthcare interpreters within agencies.

Client Relations Specialists: Agency staff who manage relationships with healthcare providers and seek to ensure that service delivery meets ISO standards.

Learning outcomes:

Comprehensive Compliance: Master the application of ISO 21998 within agency operations, ensuring a deep organizational commitment to these standards.

By engaging with this e-book, readers will achieve the following outcomes:

Ethical Management: Understand and implement the ethical considerations of healthcare interpreting to uphold the reputation and integrity of the agency.

Interpreter Performance Optimization: Develop strategies to enhance the performance of healthcare interpreters, ensuring they meet the ISO standards and the expectations of healthcare providers.

Client-Centric Service Delivery: Create and refine client engagement processes that prioritize client satisfaction while adhering to the ISO 21998 standard.

Strategic Business Growth: Learn how to leverage ISO compliance as a strategic advantage for business growth and expansion in the competitive healthcare interpreting market.

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ISO 21998 Part 1
Brand New: e-Book
THE INDEPENDENT ARTISAN OF WORDS

Elevating Healthcare Communication: A Freelance Interpreter's Compliance with ISO 21998
Who is this book for:

Aspiring Interpreters: Individuals who are entering the field and aim to start their career on a strong footing by understanding and implementing ISO 21998 standards.

Experienced Freelance Interpreters: Seasoned professionals who wish to align their practice with the latest international standards and enhance the quality of their services.

Healthcare Professionals: Medical staff who collaborate with interpreters and seek to understand the standards for better integration and communication.

Interpreter Educators and Trainers: Academic professionals and trainers who are responsible for curriculum development and want to incorporate ISO 21998 into their teaching.

Language Service Providers: Managers and staff at language service companies who aim to understand the freelancer’s perspective to improve collaboration and service delivery

Learning outcomes:

Foundational Understanding: Gain a comprehensive understanding of ISO 21998 standards and their application in healthcare interpreting.

By engaging with this e-book, readers will achieve the following outcomes:

Ethical Clarity: Learn the ethical responsibilities and professional standards expected of healthcare interpreters to ensure patient confidentiality and impartiality.

Skill Enhancement: Develop advanced interpreting skills tailored to the healthcare sector, including mastery of medical terminology and effective communication strategies

Practical Application: Apply the standards in real-world healthcare settings, preparing for common scenarios and learning to navigate challenges effectively.

Business Acumen: Freelancers, acquire the know-how to build and sustain a successful career, including marketing strategies and understanding legal and financial aspects.

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